EASY DOC FILING, LLC PRIVACY POLICY

LAST UPDATED AUGUST 8, 2018

 

Easy Doc Filing, LLC (“Easy Doc Filing”, “us”, “we”, “our”) operates www.govdocfiling.com, including any and all associated domains (the “Website”). This Privacy Policy (“Policy”) details what and how we collect, use, store, safeguard, and disclose the information from visitors, users, and clients (collectively “you” or “your”) who use the Website and through the paid service we provide to obtain Federal Tax Identification Numbers from the Internal Revenue Service (“IRS”) (“Services”). We are committed to proactively managing and protecting your privacy and sensitive personal information.

 

By accepting this Policy and , you consent to the collection, use, storage, protection, and disclosure of information as described herein and is a condition to your access, view, and usage of the Website and Services.

 

Note to Residents of the European Union: In order to comply with the requirements of the European General Data Protection Regulation (GDPR) for our European consumers and users, this Privacy Policy outlines the legal basis on which we process your personal data/information and provides other information required by the GDPR.

 

IMPORTANT INFORMATION

 

Who We Are. For the purposes of applicable data protection laws, Easy Doc Filing, LLC is the controller of the personal data/information you provide to us (“Data Controller”). As a Data Controller, we process the personal information we maintain about you in accordance with this Policy.

 

Must Read Sections. We draw your attention in particular to the sections entitled “Legal Basis for Processing,”  “Information Choices and Changes,” and “International Data Transfer.”

 

Changes to This Policy. This Policy is effective as of the date indicated herein. We reserve the right to update and/or change the terms of this Policy, and as such we will post those changes to our Website homepage at www.govdocfiling.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Easy Doc Filing decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated and consented to when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

 

WHAT WE COLLECT

 

There is a range of information we need to collect about you so that we can operate Easy Doc Filing. This information may include:

 

Non-Personal Information. Non-personal information is certain information that does not personally identify you that may be automatically collected when you access or use the Website, including your computer or mobile device’s internet protocol (IP) address, device and browser type, operating system, internet service provider, or mobile carrier. We may also collect information specific to your access and use of the Website and Services including how you use, view, and interact with the Website, the pages in the Website you visit, the content you search for, actions you take on the Website, the date and time of access, referring and exit pages and URLs, number of clicks, and preferences generated based on data you submit.

 

Personal Information. In order to provide certain of the Services to you, we collect certain information that personally identifies you (collectively, “Personal Information”), including, without limitation, (1) names, addresses, email addresses, fax numbers, telephone numbers, usernames and passwords (collectively, “Contact Data”), (2) name of your entity, name and address of your entity’s registered agent, name and address of the directors, officers, members or managers of your entity, description of your business, geographical jurisdiction of formation of your entity, status of employees of your entity and your reason for applying for an employer identification number (collectively, “Business Data”), and (3) demographic data such as your age, gender, and zip code (collectively, “Demographic Data”). In each case, you will be asked to provide Personal Information; the Website will not gather it surreptitiously. We may supplement your Personal Information that we gather or you provide with additional Personal Information from public sources or third parties (e.g., consumer reporting agencies) that may lawfully provide such Personal Information to us. We may share such Personal Information with the Internal Revenue Service and certain affiliates, business partners and third parties as detailed in this Privacy Policy and our  . The Internal Revenue Service and such affiliates, business partners and third parties may contact you based on your Personal Information, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state’s equivalent of the Do Not Call List or the Do Not Call List of an internal company. Once your Personal Information is obtained, the Internal Revenue Service and such affiliates, business partners and third parties may maintain your Personal Information whether or not you elect to continue to use the Services.

 

You are under no obligation to provide us with your Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the Services.

 

Correspondence. We collect information and content provided through your communications and correspondence with us in connection with the Website or Services either through customer service or other methods of inquiry. When doing so, you are contacting us and disclosing Personal Information at your own discretion and risk.

 

Information Automatically Collected. When you access or use the Website or the Services, we may automatically collect certain information about you and your computing device of the sort that browsers often automatically make available, including, without limitation, your computer’s or mobile device’s internet protocol address, browser type and operating system that you use, your internet service provider or mobile carrier and the type of handheld or mobile device that you use. We may also collect information about how you access or use the Website or the Services, including, without limitation, (i) the date and time that you access or use the Website or the Services, the webpage you were visiting before accessing the Website, pages that you visit on the Website (and, if you link to another website, the address of that website), the parts of the Website or the Services that you use, information for which you search, content that you view and actions that you take on or through the Website or the Services, and other statistics, (ii) emails you open and links you click within those emails, and (iii) how you view and interact with content or advertisements on or through the Website or the Services. The foregoing information is collectively referred to as “Automated Information.” The Automated Information is anonymous information that does not personally identify you.

HOW WE COLLECT INFORMATION

 

When you access and use the Website and accept this Policy, you consent to the methods in which we collect information, some of which are described below:

 

  • Cookies: Cookies are small data files with an anonymous unique identifier. The file is sent to your browser from a website that tracks, saves, and stores information about your interactions and usage of the website and is subsequently stored on your device’s hard drive. We may collect and use both sessionc Essential/Required cookies, functionality cookies, analytics and performance cookies, and/or social media cookies, which expire once the web browser is closed, and persistent cookies, which remain on the hard drive until deleted by you. This allows the Website to provide you a personal, tailored, and interactive experience.
  • Local Storage: Local Storage is an industry-standard technology where a website or application can collect and store data kept on a person’s device. We store your preferences through various forms of Local Storage including your device, browser web storage, HTML5 Local Storage, and caching. This provides information on how you interact with the Website and display various content based on what you have viewed on other websites.
  • Pixel Tags: Pixel Tags, which also includes “clear GIFs” or similar means, is most often a single pixel electronic image that is not ordinarily visible to you and associated with Cookies or Local Storage. Pixel Tags collect usage, geographical, and demographic data in connection with the use of the Website and Services such as counting the number of users who visit certain pages on the Website. This allows us to measure user responses, deliver branded and specialized services, and help determine the reach and effectiveness of promotional and marketing campaigns.
  • Third-Party Tracking: We will sometimes work with third parties, including advertisers who use Cookies, Local Storage, and other technologies, to collect non-personal information and internet use and activity to analyze information over time and across various websites. This allows us to better understand the use and operation of the Website and Services.

 

We may perform these collection practices either directly or through a third-party vendor on our behalf.

 

While most browsers accept Cookies and Local Storage by default, you may change and stop the use of Cookies or Local Storage through your browser settings. For step-by-step instructions, please check your browser’s help section. Here are links for popular browsers: Chrome, Firefox, and Internet Explorer. Removing or rejecting Cookies or Local Storage will affect your experience and how the Website or Services may work for you. Additionally, some browsers feature a “Do Not Track” (“DNT”) option signaling to websites that you do not want to be tracked when activated. We do not currently respond to browser DNT signals because there is not yet an accepted standard of response.

GOOGLE ANALYTICS

We use Google Analytics, a service which collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. To learn more about the information collected by Google Analytics, please visit https://www.google.com/policies/privacy/.

HOW WE USE INFORMATION WE COLLECT

 

Use. We may use the information we collect from the Website and Services for various reasons in accordance with applicable law, including:

 

  • Provide and improve Services through technical and customer support, to solicit feedback, for research and development, and to inform you of new services and promotional offers;
  • For standard business practices and purposes including establish and manage client accounts, merge your Personal Information with other available information to create a complete profile, contact clients regarding Services, and providing non-marketing correspondence such as statements, invoices, confirmations, notifications, technical updates, security alerts, and administrative messages;
  • Enable, administer, enhance, and personalize the Website for users including tracking trends and analyzing use patters on the Website and providing customized content specific to your interests, location, browsing and usage history, and responding to inquiries and complaints relating to the use of the Website;
  • Send marketing communications relating to our business to the email address provided by you, with the option for you to opt-out of such communications;
  • Safeguard, deter, and investigate against illegal, fraudulent, or unauthorized access or activity on the Website or through Services; and
  • Verify compliance with applicable legal requirements and our .

 

You acknowledge and agree that my uploading, transmitting, or providing any information or data, other than Personal Information, on the Website or through Services, you grant us, or anyone authorized by us, a non-exclusive, unrestricted, irrevocable, perpetual, royalty-free, and world-wide license to use, distribute, display, modify, reproduce, transmit, perform, and broadcast derivative works, in whole or in part, and in any manner or medium, at no cost whatsoever relating to your access and use of the Website and Services.

 

Disclosure to Third Parties. We do not sell, rent, or share any Personal Information to third parties for purposes of marketing or solicitation without your consent. However, we reserve the right to disclose certain Personal Information to third parties, at our sole discretion, in accordance with applicable law, including the following circumstances:

 

  • When working with trusted third parties and affiliates, such as the IRS, who perform services for us as necessary to provide you Services or to fulfill your request, subject to this Policy;
  • To safeguard, deter, and investigate against illegal, fraudulent, or unauthorized access or activity on the Website or through Services;
  • To protect and maintain the safety of you, us, and others and related property when necessary;
  • When there is a change of control or ownership of all or part of us including sale, transfer, acquisition, bankruptcy, or similar;
  • To establish and enforce our legal rights and rights under this Policy or our Terms of Use; and
  • As required by law or regulation or in connection with any ongoing or prospective legal proceedings.

 

We may disclose Non-Personal Information to our partners, advertisers, and other third parties for any reason at our discretion. Additionally, we may share information with social networking services if you use such services to access the Website or Services in according with this Policy and to the extent permitted by the privacy agreement with the social networking service.

 

LEGAL BASIS FOR PROCESSING

 

This section addresses the legal basis for processing your information if you reside outside the United States (within the United States, you typically provide consent when you receive notice of this Policy in a website link). Some processing is addressed in multiple sections because more than one legal basis may apply depending on the circumstances or service.

 

We collect and process your personal information for a variety of purposes outlined in this Policy. In certain cases, separate consent is not required, including:

 

For Performance of a Contract. To perform our contractual obligations to you, including but not limited to fulfilling orders or purchases you have made (including processing of payment), contacting you in relation to any issues with your purchase and provision of the Services, where we need to provide your personal information to our service providers, where we need to collect personal information from third party sources and when you access third party products and services, where we collect data from third parties, or to aggregate and centralize data for the performance of the Services.

 

To Meet Legal Obligations. To comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation.

 

For Legitimate Interests. To operate our business and provide the Services, other than in performing our contractual obligations to you for Easy Doc Filing’s “legitimate interests” for the purposes of applicable law – except where overridden by the interests or fundamental rights and freedoms that require protection of personal data.

 

Consent As a Basis For Processing. In some cases, we will ask for your consent to process your personal information. You may indicate your consent in a number of ways, including, as permitted by law, ticking a box (or equivalent action) to indicate your consent when (i) providing us with your personal information through our Services or a form; or (ii) registering or creating an account with us.

 

ANONYMOUS DATA

 

When we use the term “anonymous data,” we’re referring to data and information that doesn’t permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.

 

We may create anonymous data from the personal data we receive about you and other individuals whose personal data we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal data into anonymous data by excluding information, such as your name, that makes the data personally identifiable to you. We use this anonymous data to analyze usage patterns in order to make improvements to the Website and Services.

 

INFORMATION CHOICES AND CHANGES

Opt-out. You can contact us any time to opt-out of (a) email communications, newsletters, or promotional communications, (b) any new processing of your personal information that we may carry out beyond the original purpose, or (c) the transfer of your personal information outside the European Economic Are (EEA). Please note that your use of some of the Website or Services may be ineffective upon opt-out. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Access. You can access the information we hold about you at any time by contacting us directly.

 

Amend. You can also contact us to update or correct any inaccuracies in your personal information.

 

Move. Your personal information is portable — i.e. you have the flexibility to move your data to other service providers as you wish.

 

Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

 

California Privacy Rights. Pursuant to California Civil Code Section 1798.83, California users may inquire as to whether a business has shared or disclosed Personal Information with affiliated or unaffiliated third parties for third-party direct marketing purposes.

 

If you wish to exercise any of these rights, please contact us at info@govdocfiling.com. In your request, please make clear (a) what personal information is concerned, and (b) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

 

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting the change or deletion unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

 

When you receive promotional emails from us, you can also unsubscribe or opt-out by clicking the link at the bottom of any of the emails. You can’t opt-out of receiving administrative communications.

 

INTERNATIONAL DATA TRANSFER

 

Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using Hera Hub, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

 

We will only process your personal information in accordance with applicable data protection and privacy laws. We need certain personal information in order to provide you with access to Hera Hub. If you do not agree to our use of your personal information in line with this Policy, please do not use Hera Hub.

 

SENSITIVE PERSONAL DATA

 

Subject to the next paragraph, we ask that you not send us, and you do not disclose, any sensitive personal data (e.g. information related to racial or ethnic origin, political opinions, religion, philosophical or other beliefs, health, sexual orientation, biometrics or genetic characteristics, criminal background or trade union membership) on or through Easy Doc Filing or otherwise to us. For example, do not send us or insert sensitive personal data into your Easy Doc Filing online forms or any other Easy Doc Filing application process.

 

MINORS AND CHILDREN’S PRIVACY

 

Easy Doc Filing is not directed at children under 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at info@govdocfiling.com and we will delete such information as soon as reasonably practicable.

 

USER TESTIMONIALS AND FEEDBACK

 

We often receive testimonials and comments from users who have had positive experiences with our Services, and we occasionally publish them. We obtain the user’s consent prior to posting any feedback on a public area of the Website.

 

THIRD-PARTY WEBSITES

 

This Policy only applies to the Website. The Website may contain links to other websites that are owned, operated, or controlled by unaffiliated third-parties that not required to comply with this Policy or adopt a similar policy. Similarly, we may provide access to third-party applications and widgets, including social media, (“Third-Party Applications”) to allow interaction or content sharing. Such Third-Party Applications, including but not limited to Facebook and Twitter, may collect information about you. We do not take responsibility for these websites and Third-Party Applications, their privacy practices, and do not make any warranties or representations regarding their content and services whatsoever. You utilize these websites and Third-Party Applications at your own risk. We recommend that you review the privacy policies for each website and Third-Party Application you access and use to understand how your personal information is collected, used, safeguarded, and disclosed.

 

SECURITY

 

We implement physical and technical security measures reasonably necessary to protect the information we collect from you from unauthorized access to, use, alteration, disclosure, or destruction of such information. However, we cannot guarantee these safeguards are absolutely secure and that Personal Information will remain free from unauthorized access resulting in misuse, alteration, disclosure, or destruction by third parties. Should we learn of a potential or actual security breach that puts your information at risk of unauthorized access, use, alteration, disclosure, or destruction, we may notify you so you can take appropriate next steps to protect and remedy the situation.

 

As a preventative measure, we advise that you take precaution in handling sensitive or confidential information and do not provide such information through the Website or insecure online methods of communication and contact us directly. If you have any questions or concerns regarding identity theft, refer to the Federal Trade Commission for more information at https://www.ftc.gov/.

 

ACCEPTANCE OF TERMS

 

Through the use of the Website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our Website and Services. In addition, your continued use of our Website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

 

CONTACT

 

If you have any questions regarding this Privacy Policy, or if you have concerns about a violation of your privacy and personal information, you may contact us via email at info@govdocfiling.com. Please include in the subject line, “Attn: Legal – Privacy Policy”, and include in your email your full name, email address, postal address, and any message.